Vasant Furnishings - Refund Policy

Refund Policy

Last Updated: [01/08/2024]


1. Overview


At Ashwin's Vasant Furnishings ("we," "our," or "us"), we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.


2. Returns


Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Time Frame: You have 10 days from the date of purchase to initiate a return.

Process: To initiate a return, please contact our customer service team at info@ashwinsvasant.com or +91 94205 46288. Provide your order number and details about the product you wish to return. We will respond with instructions on how to proceed.


3. Refunds


Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.

Approval: If your return is approved, we will initiate a refund to your original method of payment.

Processing Time: Refunds will be processed within 30 days of receiving the returned item. The time it takes for the refund to reflect in your account may vary depending on your payment provider.


4. Shipping


Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges: If you need to exchange an item for a different size, color, or model, please contact us. We will provide instructions on how to proceed with the exchange. Return shipping costs for exchanges will also be your responsibility.


5. Non-Returnable Items


Certain items are non-returnable. These include, but are not limited to:

  • Gift cards
  • Custom or personalized items
  • Items marked as final sale

6. Damaged or Defective Items


If you receive a damaged or defective item, please contact us immediately at info@ashwinsvasant.com or +91 94205 46288. Provide your order number and details about the product's condition. We will work with you to resolve the issue promptly, including offering a replacement or a full refund.


7. Sale Items


Only regular-priced items may be refunded. Sale items are non-refundable.


8. Contact Us


If you have any questions about our Refund Policy, please contact us at:

Ashwin's Vasant Furnishings

Shop no.4, Taral Plaza, Below Aroma Hotel, 9/10,
Jule Solapur Rd, Jule, Solapur,
Maharashtra 413007.

info@ashwinsvasant.com

+91 94205 46288